Frequently Asked Questions

THE BASICS

Can you explain what Massage by JMarie does?


Sure thing! Massage by J Marie is a mobile massage company that provides in-home massage for individuals and households, and on-site services for businesses and events. Just let us know where and when you'd like your massage, and once your appointment is confirmed, wait for Massage by JMarie to show up. We'll bring the table, sheets and even some tunes. Once your massage is complete and you're refereshed and restored - you're done! There's no drive home and no traffic to naviagate. All you have to do . . . . . . is relax.




What style of therapy does Massage by JMarie practice?


Massage by JMarie utilizes a combination of clinical and holistic techniques to treat your unique aches and pains and help you be your best self. We blend elements of Swedish Massage, Deep Tissue Massage, and Sports Massage. We check in throughout your session to make necessary theraputic adjustments, and to ensure you're recieving the treatment you need. Every massage is tailored to your unique health and fitness goals, and we are happy to modify treatment based on your preferences. Meaning: if you want a 90-minute massage that avoids deep tissue work, and is instead focused on relaxation and Swedish Massage, we can absolutely do that.




What length massage should I get?


The best way to choose what length massage to get is to consider how much attention your issues need, and then determine your goals for your session. Meaning: do you want a massage that's primarily relaxing? Or do you want a massage that will help you address some specific issues and problem areas?. * * * * * * * * * * * * If you're generally interested in relaxation, any length massage will help you unwind (the longer your massage, the more blissed out you will be). If you want some deeper tissue work, or some more focused therapy, here are our guidelines for what length massage to schedule:

  • A standard 60 Minute Massage can either be used to address general concerns, or it can be tailored to concentrate on one or two specific issues.
  • A standard 90 Minute Massage usually allows us to work your full body, and comprehensively address two or three signifigant problem areas with some serious deep tissue or sports based thearapy. If you lead a relatively active lifestyle, or have any persistent physical health issues you'd like to focus on, we recommend regularly booking 90 Minute Massages.
  • A standard 120 Minute Massage can allows us to do an incredibly thorough full-body massage, and give significant extra attention to your problem areas. If you enjoy a veryactive lifestyle, are a high performer of some sort (athlete, dancer, actor), are on your feet for extended periods of time, or have any chronic ailments/pains, we recommend asking about 120 Minute Massages.




How often do you recommend scheduling a massage?


As often as you need them! Some clients schedule one massage a week, some schedule one a month, and some schedule them when their shoulders just can't take bearing the weight of the world anymore. If you want to make the most out of massage, we strongly recommend regularly scheduling appointments, and incorporating massage into your health and wellness routine. One massage a month is a great starting place. From there, we can discuss increasing or decreasing your massages based on your needs and goals. How frequently you schedule your massages should be determined based on a variety of factors - including your lifestyle, your activity level, your health, and your fitness/wellness goals. Want to talk about your specific issues and goals? Get in touch, and let's talk!




How far in advance do I need to schedule my massage?


Our on-line booking portal allows you to schedule massages with 48 hours notice. If you really need a massage within 24 hours though, we try our best to accomodate all requests, and if you contact us directly, we may be able to find an appointment for you. Regular clients can schedule massages weeks (or even months) in advance. For new clients - we work as quickly as possible to perform an intake and get you booked in our first opening.





PAYMENTS & PURCHASES

What forms of payments does Massage by JMarie accept?


The majority of Massage by JMarie's payments are conducted by credit card through our online booking portal. There are circumstances in which we also accept payment cash, checks, or electronic currency transfer (e.g. Venmo, PayPal and Chase QuickPay / Zelle).




Does Massage by JMarie accept insurance?


Unfortunately we do not. Despite an abundance of evidence that massage is beneficial to the body's health, most insurance companies classify massage as an "alternative" or elective form of healthcare/health treatment, and with rare exceptions, the vast majority of them do not cover it as part of their plans.




I want to purchase a package. Which one should I get?


Clients who plan on receiving massages once a month will often purchase bundles of five or seven massages, and save between $75 - $200 on services. If you enjoy getting payment out of the way, and like the luxury of scheduling your appointments far in advance, packages are a great option. - - - - -

  • Are you planning on scheduling semi-regular massages, but don't know if they'll be monthly? Buying a 3-Pack Bundle will save you a bit of extra cash, and could be a great fit for you.
  • Do you know that you want to schedule massages at least once a month? Buying a 5-Pack Bundle is a great way to invest in your routine, and save even more extra cash.
  • If you're deeply committed to massage, plan ahead and plan on getting the biggest discount we offer by Buying a 7-Pack Bundle.
- - - - - Please not: Packages must be completely redeemed within a year of purchase.




Can I add gratuity?


Yes, you can absolutely add a gratuity! It's not expected, but is greatly appreciated




Does Massage by JMarie sell gift certificates?


Of course we do! And they make awesome presents. (Really, they do - you're thoughtful to get one). Want to get one? Just click here.





 

ABOUT YOUR MASSAGE

Can you explain what Massage by JMarie does?


Sure thing! Massage by J Marie is a mobile massage company that provides in-home massage for individuals and households, and on-site services for businesses and events. Just let us know where and when you'd like your massage, and once your appointment is confirmed, wait for Massage by JMarie to show up. We'll bring the table, sheets and even some tunes. Once your massage is complete and you're refereshed and restored - you're done! There's no drive home and no traffic to naviagate. All you have to do . . . . . . is relax.




What style of therapy does Massage by JMarie practice?


Massage by JMarie utilizes a combination of clinical and holistic techniques to treat your unique aches and pains and help you be your best self. We blend elements of Swedish Massage, Deep Tissue Massage, and Sports Massage. We check in throughout your session to make necessary theraputic adjustments, and to ensure you're recieving the treatment you need. Every massage is tailored to your unique health and fitness goals, and we are happy to modify treatment based on your preferences. Meaning: if you want a 90-minute massage that avoids deep tissue work, and is instead focused on relaxation and Swedish Massage, we can absolutely do that.




What length massage should I get?


The best way to choose what length massage to get is to consider how much attention your issues need, and then determine your goals for your session. Meaning: do you want a massage that's primarily relaxing? Or do you want a massage that will help you address some specific issues and problem areas?. * * * * * * * * * * * * If you're generally interested in relaxation, any length massage will help you unwind (the longer your massage, the more blissed out you will be). If you want some deeper tissue work, or some more focused therapy, here are our guidelines for what length massage to schedule:

  • A standard 60 Minute Massage can either be used to address general concerns, or it can be tailored to concentrate on one or two specific issues.
  • A standard 90 Minute Massage usually allows us to work your full body, and comprehensively address two or three signifigant problem areas with some serious deep tissue or sports based thearapy. If you lead a relatively active lifestyle, or have any persistent physical health issues you'd like to focus on, we recommend regularly booking 90 Minute Massages.
  • A standard 120 Minute Massage can allows us to do an incredibly thorough full-body massage, and give significant extra attention to your problem areas. If you enjoy a veryactive lifestyle, are a high performer of some sort (athlete, dancer, actor), are on your feet for extended periods of time, or have any chronic ailments/pains, we recommend asking about 120 Minute Massages.




How often do you recommend scheduling a massage?


As often as you need them! Some clients schedule one massage a week, some schedule one a month, and some schedule them when their shoulders just can't take bearing the weight of the world anymore. If you want to make the most out of massage, we strongly recommend regularly scheduling appointments, and incorporating massage into your health and wellness routine. One massage a month is a great starting place. From there, we can discuss increasing or decreasing your massages based on your needs and goals. How frequently you schedule your massages should be determined based on a variety of factors - including your lifestyle, your activity level, your health, and your fitness/wellness goals. Want to talk about your specific issues and goals? Get in touch, and let's talk!




How far in advance do I need to schedule my massage?


Our on-line booking portal allows you to schedule massages with 48 hours notice. If you really need a massage within 24 hours though, we try our best to accomodate all requests, and if you contact us directly, we may be able to find an appointment for you. Regular clients can schedule massages weeks (or even months) in advance. For new clients - we work as quickly as possible to perform an intake and get you booked in our first opening.





OUR POLICIES

Do I live in your service area?


Let's find out! Massage by JMarie services the city of Chicago within the following borders:

  • East to the lake.
  • West to Pulaski.
  • North to Howard.
  • South to Roosevelt.
- - - - If you live in the suburbs of Chicago, or live outside of these borders, and are still interested in requesting a massage, please feel free to contact us. We may have the flexibility to arrange therapy (dependent on scheduling and availability).




What is Massage by JMarie's cancellation policy?


We accept any cancellation request made 24 hours or more prior to your appointment. Any cancellation made within 24 hours of your confirmed appointment will be charged a $50 fee. Our policy exists to compensate therapists for their time, and for giving up other bookings.




What are your terms and conditions?


To find our basic company and service policies, please click here. To find our site's privacy policy, please click here. To find our detailed terms of service.





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THE BASICS

(773) 614 - 6165

Massage by JMarie operates in the City of Chicago and in select suburbs.

Mon / Thurs:  8:00am - 8:00pm

Fri / Sun:  9:00am - 1:00pm

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